Politique d'expédition

Items ordered typically ship within 48 hours, depending on available stock. You will be contacted if inventory is low or out. We ship with carriers of our choice, no exceptions. 

Shipping Damage

In the event of shipping damage the customer invoiced is responsible for documenting the damage on their receiving documents prior to placing a claim with bikesultan.com. This documentation must be supplied to bikesultan.com to complete any shipping claim placed with bikesultan.com. Once the claim is verified by the shipping carrier bikesultan.com will issue credit.